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Further Information
Database and back-office support
NHS trusts require a database and membership support team that provides a flexible approach to engaging with a diverse community.
We provide database support services to over 80 NHS organisations. Across the UK Aspiring Foundation, Foundation, Community and Primary Care Trusts have selected us as their preferred database provider.
The key benefits of our membership platform include:
- web-based, realtime platform, accessible 24/7
- high level functional reporting including maps and charts
- tailored to your Trust's specific needs
- event management
- run on servers protected to same levels as the financial services industry
- access to back-office administration support
Mapping and reporting
Our platform features user-defined reporting and provides key information as visual dashboards. Our platform allows users to run these themselves, at any time and users can even create their own truly bespoke reports depending on their needs. The unique mapping functionality also provides users with the ability to visually identify the key areas of their catchment which require further development.
Community involvement and event management
You can also create and track member events and create invite lists for events or campaign mail-outs to your members. The campaign and event function also allows you to:
- track members who said they were interested or who have attended an event
- select individuals and can also select groups of people depending on what you are trying to achieve
- produce reports on event activity
Our support team
We understand your time is valuable and offer support through our experienced Operations Team with all membership administration and data management. Our back-office support solutions include:
- hosting a trust-branded membership helpline to relieve the burden of membership enquiries from public, patient and staff members
- data-entry support when you have large volumes of information that need processing quickly
- assistance with tracing 'Gone Away' members who are inevitably lost during the data cleansing process.
If you would like to see a demonstration of our platform, contact us and let us know what time would suit you.
