Further Information

Consultancy and analytical services

Developing a membership strategy that meets the needs of your local community is essential to support trust strategic objectives and to meet regulatory requirements.

Recognised as a thought-leader in the industry, we have worked closely with the Department of Health as well as with Boards of Governors and Directors to refine membership strategies.

From membership development strategies to socio-demographic profiling and membership health-checks, we can provide you with a better understanding of your membership community and can make recommendations on recruitment and engagement strategies and suggest changes to your constitution.

Our range of consultancy and analytical services is available to you even if we don’t host your membership register.

Our consultants and data analysts are skilled in:

  • Membership development strategies – reviewing your membership strategy in light of your community, its needs and your Trust's objectives.
  • Community profiling – analysing the demography of your community against a range of statistics which include deprivation, socio-economic grades and membership representation.
  • Catchment analysis – carrying out a review of your current or proposed membership catchment boundaries in relation to your public and patient distribution.
  • Peer-group analysis - benchmarking your membership against a group of your Foundation Trust peers, providing an insightful view of the strengths and weaknesses of the area along with recommendations based on your development strategies.
  • Membership health-checks – providing reassurance that your membership is large enough to be credible, representative of your population and fully engaged in your Trust development plans.
  • Voter profiling and election turnout analysis – providing a graphical analysis of election turnout by ward, gender, ethnicity and age; including recommendations for improving election participation in the weakest performing constituencies and wards.

Please contact us if you have some specific analysis needs, or if you would like to talk to us about the consultancy services we can provide.

© 2010 Capita Business Services Ltd.

Capita Membership Services is a trading name of Capita Business Services Ltd. Registered in England (No 2299747) with its registered office at 71 Victoria Street, Westminster, London, SW1H 0XA.

Part of The Capita Group Plc.