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"I am delighted with the outstanding level of customer care that we are receiving from Capita. The system is proving to be very reliable and is an excellent way of managing our Membership for the Trust."
Frimley Park Hospital NHS Foundation Trust
"I love CMS! It will make my life so much easier in terms of creating reports for my board."
Leicestershire Partnership NHS Trust
"I love the new features that now exist on the Capita Membership Services platform such as the event management tool. I can now track which members are attending member events and then invite them to future events at the click of a button.
The maps feature is really useful too. I can see where my potential members are, not only by catchment area, but right down to their ethnic group, age and socio-economic group. As a trust we've been struggling to ensure our membership is representative by socio-economic group – this new feature will really help us to target any under-represented groups."
Sherwood Forest Hospitals NHS Foundation Trust
“I would absolutely re-use Capita’s SMS solution to alert our members about events in the future, it was very cost effective for the result and I sincerely believe the text alert increased our numbers, quite significantly.”
Barts and The London NHS Trust
"The team at Capita have been professional and adaptable from the moment we commissioned them to build our Membership Database. The support they have given us during the early stages of development, and that they are continuing to give us as we progress our membership recruitment has been excellent. We found that no job was too big or too small. We look forward to continuing to work with them in the future."
Hull and East Yorkshire Hospitals NHS Trust
"Capita approached us with the idea of tracing our Gone Away members with the Re-Member service. It was such an easy service to use - we are really pleased that we signed up to it and would certainly recommend this to other trusts."
Sherwood Forest Hospitals NHS Foundation Trust
"As an aspiring Trust, Capita has been instrumental in helping us exceed our membership targets, bringing us one step closer to achieving Foundation Trust status."
Ashford and St Peter’s Hospitals NHS Trust
"Adrian and his NHS Membership Services team provided us with expert advice and support at every step of the way, giving our campaign real direction. We are very pleased with the results."
Blackpool, Flyde and Wyre Hospitals NHS Trust
Capita Membership Services is a trading name of Capita Business Services Ltd. Registered in England (No 2299747) with its registered office at 71 Victoria Street, Westminster, London, SW1H 0XA.
Part of The Capita Group Plc.